Kelverion IT Process Automation Blog

Understanding Kelverion’s New User Onboarding Solution

Posted by Amber Goins on Dec 1, 2015 1:58:55 PM

The tasks for setting up a new user are basically simple, but for various reasons never get completed in time for a new employee or contractor to start working immediately.  Most of us have started a new job and had the experience of sitting at a desk unable to login on our first day on the job.  The next few days or weeks are full of requests to get access to email, files, folders, Sharepoint sites, remote access and time entry systems.

Read More

4 Popular Integration Packs for System Center Orchestrator

Posted by Sean McCreesh on Nov 17, 2015 11:15:52 AM

Kelverion have worked with hundreds of Microsoft System Center Orchestrator customers over the years, many of whom partner with Kelverion as their trusted advisors in System Center Integration & Automation.

This gives us an insight into where our customers need us most and allows us to develop the types of Integration Packs and Automation Solutions that are going to deliver the most value to organizations. 

Read More

Topics: Microsoft System Center 2012

Troubleshooting the Kelverion ServiceNow Integration Pack Connection

Posted by Amber Goins on Aug 27, 2015 4:50:00 PM

This blog describes the techniques Kelverion Engineers use to troubleshoot the Kelverion ServiceNow Integration Pack Connection in Microsoft System Center Orchestrator.  For additional configuration assistance, we recommend downloading the Kelverion ServiceNow IP User Guide.There are a few key areas to take into consideration

Read More

5 Reasons Why you Should buy a Pre-Built Integration Pack for SCORCH

Posted by Sean McCreesh on Aug 13, 2015 11:21:00 AM

Should you build your own Integration Pack or buy one?

To put it simply, it is cheaper and faster to buy a pre-built Integration Pack for System Center Orchestrator. Here are the five reasons why buying a pre-built Integration Pack for SCORCH is better than building your own.


Read More

Topics: Microsoft System Center 2012

Best Practices for Using Persistent Data Store Part 1

Posted by Mark Hughes on Aug 5, 2015 4:52:00 PM



An automated process in Orchestrator is achieved by creating one or more Runbooks.  Fundamentally, the Runbook depicts the sequence of operations or work of a person, a group or mechanisms. Runbooks themselves can also be connected together to form more complex solutions to the more complicated processes in the organisation.

In the complex scenario the end to end process is broken down into a series individual Runbooks which when run end to end deliver the whole process, when one Runbook finishes it can call the next Runbook in the process.  

Runbooks pass information between themselves by recording data on to a logical process with Orchestrator called the data bus.  Any Runbook or Activity within the Runbook can place data onto the data bus and any other activity or Runbook can read data off the data bus.


Read More

Announcing our new Ready Built Automation (Runbook) Solutions

Posted by Greg Charman on Jul 24, 2014 6:49:00 AM

So you’ve got Orchestrator and you’ve done some evaluation and you know it can do some clever things but all you have is a blank screen. Now you are being asked to automated the provision of Virtual Machines, connect SCOM 2012 to your Service Desk, get System Center 2012 data into your company’s CMDB and not sure where to start?

With the power of Windows Server 2012 and the launch of System Center 2012 SP1, Self-Service Virtual Machine Provision, Intelligent Alert Forwarding, Automatic CMDB Population with System Center data has been placed into the hands of all Microsoft’s customers large or small. A fully automated solution is now a reality whatever the size of your IT team.

Read More

Orchestrator Integration Packs - DIY or Ready Made Integration?

Posted by Greg Charman on Apr 17, 2014 6:46:00 AM

Many people have made large investments in both Microsoft System Center and other Datacenter Management Tools.  Historically integrating these multi-vendors product sets has been challenging and time consuming.  With System Center 2012 Orchestrator, Microsoft has laid the foundations for a much easier and speedier interaction between product suites.

The challenge with any integration and automation product is keeping the interfaces to vendor products current and when you have many different vendor management products to integrate this only becomes more complex.

Read More

Best Practices for Building Orchestrator Runbooks

Posted by Greg Charman on Mar 21, 2014 6:45:00 AM

As an Orchestrator specialist I am often asked "how can we make our Runbooks solution more resilient and if I have a failure mid-process flow how can I restart the Runbook solution from there once I resolve the problem".
Read More

System Center 2012 Orchestrator Operations Manager Integration Pack Issues

Posted by Greg Charman on Feb 21, 2014 6:43:00 AM

In my continuing series of items about System Center 2012 Orchestrator, I thought I would share this little gem. If you find this useful and have any particular areas you would like to explore in future please reply and let me know.

If whilst trying to connect your Orchestrator Operations Manager Integration Pack to SCOM you get a blank pop up window when testing the connection or during the execution of Runbooks interfacing to SCOM you get a message like the following

Read More

Connecting Operation Manager 2012 into your Wider Data Center

Posted by Greg Charman on Jan 21, 2014 6:37:00 AM

Most people who are looking to implement System Center 2012 Operations Manager need it to into their wider datacenter toolset.  With SCOM 2012 the integration mechanism is via System Center 2012 Orchestrator and leverages one of the Orchestrator Integration Packs to connect to the target Event Management or Service Desk system.

Having downloaded an Integration Pack you would now need to produce a set of Orchestrator Runbooks that use the Integration Pack to integrate Operations Manager. To make this task easier Kelverion have produced a ready to use set of Orchestrator Runbooks which connect System Center 2012 Operations Manager to a number of other Enterprise Management tools.

Read More